hundreds of moments

Privacy Policy

Hundreds of Moments LLC
Effective Date: 3/1/25
Last Updated: 7/25/25




Hundreds of Moments LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website or services, you consent to the data practices described in this policy.





PERSONAL INFORMATION YOU PROVIDE

We collect personal information that you voluntarily provide to us, including:
•Contact Information: Name, email address, phone number
•Event Details: Wedding date, venue location, and other event-specific information
•Communication: Any additional information you choose to share with us through contact forms, including special requests, preferences, or details about your wedding
•Account Information: When you create an account in our customer portal, we collect your username, password, and any profile information you provide
•Uploaded Content: Documents, images, and other files you upload through our customer portal

INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, we may automatically collect certain information through various technologies:
•Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation patterns
•Device Information: IP address, browser type, operating system, and device identifiers
•Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyze website usage

THIRD-PARTY INFORMATION COLLECTION

Our website uses third-party services that may collect information:
•Google Analytics: Collects data about website usage and visitor behavior
•Social Media Plugins: Social media sharing buttons may collect information when you interact with them
•Hosting Provider: ShowIt, our website hosting provider, may collect technical information necessary for website operation





We use the collected information for the following purposes:
•Service Delivery: To provide wedding photography services, schedule consultations, and coordinate events
•Communication: To respond to inquiries, send confirmations, and provide customer support
•Marketing: To send newsletters, promotional materials, and updates about our services (with your consent)
•Business Operations: To manage our customer relationship management system, process bookings, and maintain business records
•Analytics: To understand website usage, improve our services, and optimize user experience
•Legal Compliance: To comply with applicable laws, regulations, and legal processes





SERVICE PROVIDERS

We share information with trusted third-party service providers who assist in our business operations:
•Dubsado: Our customer relationship management (CRM) system where we store client information and process payments
•Analytics Providers: Such as Google Analytics for website performance analysis
•Hosting Providers: ShowIt and other technical service providers necessary for website operation

VENDOR COORDINATION

We may share relevant client information with wedding vendors (such as venues, coordinators, or other service providers) only with your explicit consent and only to the extent necessary for event coordination and service delivery.

LEGAL REQUIREMENTS

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of others.

BUSINESS TRANSFERS

In the event of a merger, acquisition, or sale of business assets, customer information may be transferred as part of the transaction.





We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
•Secure data transmission using encryption protocols
•Password-protected customer portal access
•Regular security assessments of our systems and service providers
•Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.





We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes:
•Client Information: We typically retain client information indefinitely to maintain business records, reference past work, and serve returning clients
•Marketing Communications: Until you unsubscribe or request removal
•Account Information: Until you request account deletion

You may request deletion of your personal information at any time by contacting us using the information provided below.





Depending on your location, you may have certain rights regarding your personal information:
GENERAL RIGHTS
•Access: Request information about the personal data we hold about you
•Correction: Request correction of inaccurate or incomplete information
•Deletion: Request deletion of your personal information
•Portability: Request a copy of your data in a structured, machine-readable format
•Objection: Object to certain processing activities
•Restriction: Request limitation of processing in certain circumstances

MARKETING COMMUNICATIONS
•Opt-Out: Unsubscribe from marketing emails using the unsubscribe link or by contacting us directly
•Communication Preferences: Update your communication preferences at any time

CALIFORNIA RESIDENTS
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and disclose about you.

EUROPEAN UNION RESIDENTS
If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with supervisory authorities.





Our website uses cookies and similar tracking technologies to:
•Remember your preferences and settings
•Analyze website traffic and user behavior
•Provide social media features
•Improve website functionality and user experience

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.





Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.





Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.





If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and service providers are located. By using our services, you consent to the transfer of your information to the United States.





We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.





If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Hundreds of Moments LLC
Email: hello@hundredsofmoments.com
Phone: +1 (336)587-8938
Address: 2147 Lake Margaret Dr. Unit 12
Orlando, FL 32806


For specific privacy-related requests, please include "Privacy Request" in your email subject line and provide sufficient detail for us to process your request.

INTRODUCTION

INFORMATION WE COLLECT

HOW WE USE YOUR INFORMATION

HOW WE SHARE YOUR INFORMATION

DATA SECURITY

DATA RETENTION

YOUR PRIVACY RIGHTS

COOKIES AND TRACKING TECHNOLOGIES

THIRD-PARTY LINKS

CHILDREN'S PRIVACY

INTERNATIONAL DATA TRANSFERS

CHANGES TO THIS POLICY

CONTACT INFORMATION